View Vacancy Id # 1109
Title Teller/Customer Service Representative (Contract - Montego Bay, Ocho Rios, Mandeville, Western Region)
Summary To maintain prompt and efficient customer service through accurate processing of transactions.


  • Receive cash from customers and credit appropriate accounts and give change where necessary
  • Check signatures and documentation necessary and where satisfactory make in respect of:
  • Cash withdrawals from customers accounts up to allowable limit.
  • Cheque withdrawals from customers’ accounts up to allowable limit.
  • Cheques being cashed up to allowable limit.
  • Freeze all cheques when applicable
  • Prepare STRs and TTRs when required.       
  • Validate passbooks or related documents in respect to deposits and withdrawals.
  • Prepare receipts and acknowledgments where applicable.
  • Balance cash daily following the balancing procedure and prepare lodgment.
  • Balance ABM machine when rostered.
  • Ensure that all transactions are intact and sorted.
  • Monitor cash in hand during work day. Transfer excess to Vault Teller or request cash from Vault Teller to satisfy deficiency.
  • Ensure that lodgment and imprest are locked away in the cash safe each day.
  • Responsible for the safe-keeping of the imprest.
  • Hold key to cash pan.
  •      Sign local currency cheques up to allowable limit.
  • Hold combination to vault.
  • Sign for remittances received to be processed.
  • Sign and date appropriate stamped section of covering letter/mortgage close from indicating that remittance have been processed.
  • Rotation between areas as the need arises.
  • Credit amounts received through the mail to the respective accounts.
  • Participate in Branch Marketing initiatives.
  • Process Money Transfer transactions
  • Make contact with companies when necessary.
  • Prepare necessary documents for remittances to be processed.
  • Conduct In-branch Training sessions.


  • Bachelors of Science Degree from a recognized tertiary institution
  • Zero to three (0 – 3) years’ working experience.
Date Posted Friday January 14, 2022
Application Deadline Monday January 31, 2022